Send a request to unblock your account to the
following email address: Support[@]izdop.io
So that the support team can help you to resolve the
What should I do if I forgot my password?
In the login section of your account, there is an option
named "Forgot your password", by entering your email
address, a new password will be sent to you.
What should I do to secure my account?
Use long, complex passwords to secure your account,
and never share it. We also recommend that you use
"Two factor authentication" in the "Security" section of
your account to have your login done in two steps.
What should I do if I could not access my "Two factor
authentication" under any circumstances?
Email the trouble to: Support[@]izdop.io
after the relevant process, a second password will be
sent to your email.
What if a transaction has been made and the Token has not
been sent to our wallet?
Make sure your payment is transferred first, then email
Is it possible for one individual to have multiple user
No, creating an account on the website requires
authentication, which requires personal information
and a selfie to authenticate the user.
How long does it take to reply the emails?
All emails will be answered during the office time in
London, which will be answered in the promptest
possible time, depending on the number of the emails.
Is it possible for the residents of sanctioned countries to
have an account?
There are currently no restrictions in this regard, and if
there is a change in our policies, we assure you that the
changes will be notified to the users through the news
Is it possible to send the purchased Tokens to the other
Yes, it is.
How many wallets are available for each person to own?
One verified account is accessible for every single
individual in which it is possible to register 5 wallets
in each account.
How long does it take to send Tokens?
This time varies according to the transaction traffic
and the transactions are done in an interval of several
hours per day.
Is it possible to crest an account in someone else's
No, it’s not, creating an account on the website
requires authentication, which requires personal
information and a selfie to authenticate the user.
What is Izdop and how could it be purchased?
It Is a Token on a Ethereum network that is used for
buying and selling smart equipment.
To buy a Token, first create an account, Get Tokens through
the Google extension or purchase them personally by
depositing Ethereum or Tether.
Are Izdop transactions traceable?
All Izdop transactions are performed on the Ethereum network and you can exactly check the amount of the
Tokens and their transaction time.